Why Is My VPN Slow? (How to Fix)

Several factors can slow down a VPN connection:

• Server distance: Connecting to a server on the other side of the world adds latency. Try a closer server.
• Server load: Popular servers may get congested during peak hours. Switch to a different server in the same region.
• Protocol choice: Some protocols have more overhead than others. WireGuard is typically the fastest.
• Your base internet speed: A VPN cannot make your connection faster than your ISP provides.
• Network congestion: Your local network or ISP may be experiencing heavy traffic.

1. Switch to a closer server location
2. Change your protocol to WireGuard (Settings > Protocol)
3. Restart the Shieldeum app and reconnect
4. Test your base speed without the VPN to establish a baseline
5. If on Wi-Fi, try moving closer to your router or switching to a wired connection
6. Close bandwidth-heavy apps running in the background

If your speeds are consistently below 50% of your base internet speed after trying the steps above, reach out to our support team. Include your server location, protocol, and speed test results so we can investigate further.