Account & Troubleshooting
Fix common issues and manage your Shieldeum account.
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Contact Support (What Info to Include)
Get faster help by including the right details when you reach out to Shieldeum support.
3 min readsupportcontacthelp
Managing Devices (10 Connections): Sign Out and Reconnect
Shieldeum allows 10 simultaneous connections. Here is how to manage your devices if you hit the limit.
4 min readdevicesconnectionsaccount
App Crashes or Won't Open: Quick Fixes
If Shieldeum is crashing or refusing to open, these quick fixes usually resolve the issue.
4 min readcrashfixtroubleshoot